Privacy Policy

Privacy Policy

Summary of Our Privacy Policy

This policy applies to every LUCID POS (LUCID IT SOLUTIONS Pvt. Ltd.) website that links here. It explains how we handle information of potential customers who register through forms to schedule an online demo. It also covers all software products and services available on those websites.

Our privacy commitment:
LUCID has never sold user information or displayed third-party ads. We have maintained this commitment for over 23 years. This policy explains what data we collect, how we use it, who can access it, and your rights.

We do not sell any products or services online through our website, nor do we collect credit card numbers.

Last Updated: July 16, 2024

This Privacy Policy describes how LUCID IT Solutions Pvt. Ltd. (“Company”, “We”, “Us”, “Our”) collects, uses, and discloses personal data when you use our website and software accessible from https://www.lucidits.com (“Service”). It also informs you about your privacy rights and legal protections.

Interpretation and Definitions

Account: A unique account created for you to access our products or services.
Cookies: Small files placed on your device to store browsing information.
Country: Karnataka, India.
Device: Any device that can access the Service (computer, mobile, tablet).
Personal Data: Information identifying an individual.
Service: Refers to the Website.
Usage Data: Data collected automatically during website use.
You: The individual or organization accessing or using the Service.

Collecting and Using Personal Data

Personal Data Collected

For demo or purchase enquiries, we collect:

Name
Email Address
Phone Number
Company Name
Job Title

We do not collect any credit card or payment details.

Usage of Data

Your information is used to:

Respond to enquiries and provide requested information.
Tailor responses and offerings to your business.
Send updates or follow-ups regarding your enquiry.
Improve our services based on user feedback.

Your data is kept confidential and never shared without your consent.

Tracking Technologies and Cookies

We use cookies and analytics tools to enhance your experience:

Cookies: Remember preferences and login details.
Analytics: Understand user behavior for website improvement.

You can control cookies via your browser settings, though disabling them may affect site performance.

Sharing Your Personal Data

We may share your information in the following cases:

Business Transfers: During mergers, acquisitions, or asset sales.
Partnerships: With trusted partners adhering to strict confidentiality.
Third-Party Integrations: For service improvements or functionality.

All third parties are bound by data protection standards.

Retention of Data

We retain data only as long as necessary for:

Providing and improving services.
Legal and regulatory compliance.
Business analysis and audits.

Afterward, your data is securely deleted or anonymized.

Transfer of Personal Data

Your data may be transferred outside your region for:

International Operations: Storage or processing.
Service Providers: Assisting with website operation.
Business Transactions: Mergers or acquisitions.

By using our website, you consent to these transfers under secure conditions.

Deletion of Personal Data

You may request deletion of your data anytime by contacting us.
We delete data when:

Requested by you.
No longer needed for its original purpose.
Required by law.

Some data may remain in backups temporarily but won’t be reused.

Disclosure of Personal Data

We may disclose information:

For Business Transactions: As part of mergers or sales.
For Law Enforcement: When required by legal authorities.
For Legal Obligations: To enforce our terms or protect users.

Security of Personal Data

We use technical and organizational safeguards to prevent unauthorized access, alteration, or destruction of your data.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect such data. If found, we will delete it immediately.

Links to Other Websites

Our website may contain external links. We are not responsible for the content or privacy practices of other sites. Please review their policies separately.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website. Continued use of the website means you accept any revisions.

Contact Us

For questions or concerns about this Privacy Policy or your data:
📍 Visit: https://www.lucidits.com